Refund Policy

At Shrinika Organics, we stand behind the quality of our products. While we hope you love every order, we have established clear guidelines for refunds to ensure your shopping experience remains stress-free.

Eligibility for Refund

Refunds are primarily issued in cases of order inaccuracies or fulfillment errors. Typical eligible scenarios include:

Missing Items: Products confirmed missing from your delivery.
Incorrect Product: Receiving an item other than what was ordered.
Technical Errors: Duplicate charges or verified payment issues.
Unavailability: Items going out of stock after order confirmation.

Process & Timelines

Once a refund is approved, we initiate the credit within 48 hours. The amount will be returned to your original payment method. Please note that banks may take 5-7 business days to reflect the credit in your account.

How to Claim

To initiate a claim, please email us at shrinikaorganics@gmail.com with your Order ID and clear photographic evidence of any issues. Our quality assurance team will review and respond within 24 hours.

Important Note

Due to the perishable nature of our organic goods, "change of mind" returns are generally not accepted. Delivery charges are non-refundable unless the entire order is canceled due to our internal fulfillment issues.